Kourtney Bitterly is a lead in The New York Times Research & Development group. Her role is to understand how emerging technology and consumer behavior will impact the way media is consumed and created, and articulate future-focused strategies in response. She came to The Times from Matter, a venture capital firm focused on investing in media startups. Prior to that, she directed Kickstarter’s effort to reshape the way it partners with creators, headed up strategic partnerships at theSkimm, and led business development at IDEO New York. She began her career working as a researcher for Charlie Rose. She holds a Bachelor’s degree in English and Spanish Literature from the University of Notre Dame.